empathy and esprit de corps

That’s when the magic is revealed. Showing empathy to someone creates a healthy relationship that makes that person feel attached, secure and confident. In the workplace, that means greater esprit de corps, productivity and profits. In transactions, it means greater confidence and risk sharing. Empathy is also infectious; those who experience empathy will subconsciously use those skills themselves.

via Lessons learned at Empathy School – Houston Chronicle.

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